Returns and Shipping Policy

Returns:

If we made an error, we will make it right.

If you made and error or wish to return parts that you don't need, please note:

NO SPECIAL ORDER ITEMS ARE ELIGLBLE FOR RETURN OR REFUND.

Any items that have been opened, appear to have been installed or are blemished in any way are NOT eligible for Return/Refund. Torn or greasy boxes, opened blister-packs, or anything else that will prevent items from being sold in “as-new” condition will be refused. We will carefully inspect each returned item, so if it's not in pristine condition, it will not be refunded and will be returned to the purchaser at their expense.

Any (eligible) items that you would like to send back MUST be returned within 60 days of PURCHASE DATE, or they will not qualify for return or refund. Also, any returns MUST have an RMA number. (see below)

*IMPORTANT: An RMA (Returned Merchandise Authorization) form MUST be filled out and approved before any items will be eligible for return or refund.

Click HERE to view and print an RMA Form. Once you have received an RMA Number, please make sure that it is clearly marked on the OUTSIDE of the box, or it will be refused and sent back. Please ensure that the RMA Form is filled out accurately and completely so that we are able to process any return.

Returns that are received within 30 days of PURCHASE DATE will be subject to a 15% restocking charge.

Returns that are received after 30 days and up to 60 days will be subject to a 35% restocking charge.

After 60 days of purchase date, RETURNS WILL NOT BE ACCEPTED and no refund will be issued.

Shipping costs will NOT be refunded. All returns must be shipped prepaid.

Refunds will only be issued to the credit card or method of payment used at the time of purchase, and are usually processed within 7 days of our receiving them.

Shipping:

With one or more products in your shopping cart, you can use the shipping calculator on the cart page to estimate shipping costs before starting the checkout process.

In the event of an item being returned, shipping costs will NOT be refunded. All returns MUST be shipped prepaid.

If a delivery is refused or a package is returned to us as undeliverable, the return shipping costs will be paid for by the purchaser, and will be deducted from any refunded amount.